Last updated May 25, 2018.
In the course of making a purchase, launching a campaign, or otherwise using our services, you explicitly give us information, such as your name, location, payment details, phone number, email address, and social media usernames.
We also collect some information you implicitly give us, such as your IP address, browser type, operating system type, and device type.
We collect personal data in a number of ways:
Some personal data we collect are used in the course of online commerce to complete your purchases and deliver the products you purchased. Some personal data is also used to publicly represent your user profile on our website. Google Analytics data for a particular project page (and its subpages) may be shared with that project’s creators so they can, for example, see how their backers are finding their project. Finally, some personal data may be used to inform how we make changes to our website and the services we provide.
There are a limited set of circumstances under which we will share your personal data with third parties:
You can change how and if you appear in a list of project backers, and other public profile parameters, by editing your account settings. You can request that we correct or completely remove your personal data by contacting us directly.
We utilize a secure site for our shopping cart and account management, using encrypted transactions for all your financial and personal information. When you see ‘https’ rather than ‘http’ in your browser’s address window at checkout, you’ll know the data is encrypted as it passes between your computer and our servers. This protects against outsiders from obtaining personal data or credit card information being sent over the Internet. Read more about our security policies…
Our order processing software automatically sends out an order confirmation email when an order is received. A shipping confirmation email will be sent to you when your order ships.
These emails are automatically sent by our server software. If you have spam blocking software, you may not be able to receive the emails. If you do not receive an order confirmation email or a shipping confirmation email, you can check the status of your order by clicking on My Account under the user icon in the upper right corner on our website.
Each Crowd Supply project has an email list used to convey information and updates about only that project. When you make a pledge to a project, you are automatically subscribed to that email list. You can also subscribe to a project’s email list by explicitly entering your email address and/or clicking the subscribe button on the project page.
If you wish to receive our general email newsletters, which are sent roughly once per week and include special offers, information about new products, and sometimes the status of your pending orders, you can join our newsletter email list.
You can unsubscribe from any or all of these email lists at any time by clicking the unsubscribe link included in every email or managing your subscriptions from your account.