Earth-friendly EOMA68 Computing Devices

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Aug

02

Support Scenario

We asked on the mailing list if people could come up with examples where EOMA68 could be used by people with more computing experience to make it easier and less costly for them to support friends, family and clients. What we weren’t expecting was an actual real-world scenario to occur during the campaign.

The message below pretty much speaks for itself, but we’ll cover it in-depth a bit more, afterwards:

Hi Luke,

You mentioned earlier that you’d like to have more examples where people use EOMA68 to facilitate tech support. Well, I have such a case for you. I’m the tech support for my parents and brother. They’re in Alabama and I’m in the Boston area. I’ve bought them laptops with Ubuntu, and when I visit them once per year I do whatever upgrades are pending. We also can do desktop sharing.

My brother’s computer is between 5 and 10 years old and we’ve been thinking of a replacement. (My parents’ laptop is fairly new.) So I mentioned the EOMA68 project to him and he’d like to go for it. Coincidentally, his laptop just failed this past weekend. Sounds like an update issue that he didn’t pull me into earlier, and it got worse to the point he can’t log in.

So I asked him to mail the laptop to me, which will probably cost about $50. If this were EOMA68, he could pop the card in an envelope. I could even have a second card on hand as a loaner.

I think I can either get his laptop back to a working state, or find him a loaner, until EOMA68 devices are delivered, so I’ll be signing up for a laptop and one or two cards; he’ll have to pick out a color scheme.

Best regards,

J.

Now, there are some specific additional things worth mentioning. Firstly: in the current scenario where the laptop has failed, J. does not mention the additional cost of returning the laptop, nor the risk of destruction during transportation (insurance costs extra), nor of the inconvenience and down-time of not having a machine. Ordinarily, a business user would at this point already have gone out to buy a completely new $500+ laptop, discarding the other one, because the loss of business earnings would be far greater than the value of the new laptop. Many other people find themselves in this exact situation (students on a deadline to complete an assignment) - being forced to choose between different types of loss because they simply do not have the required technical expertise or the time to investigate.

Here however with the EOMA68 Computer Cards the financial analysis is very very simple: the cost of a 40 gram Computer Card is well below the cost of shipping an entire laptop back and forth. J. can even justify buying two Computer Cards so that he can have one spare ready-to-go in case the first one in his brother’s EOMA68 Laptop stops working. He can even carry out the upgrades on-site, check them out locally without risk of disconnecting the internet during the upgrade, then ship it out to his brother for him to try out. New one doesn’t work? oh dear, put the old one back in.

I cannot truly express how exasperated I am with a similar scenario that I face at the moment, where my clients in the UK are dealing with the complete loss of every single computer that I’ve ever set up for them on-site and managed for nearly ten years for them. As we are still in the middle of the crowd-funding campaign I cannot recommend to them the EOMA68 Computer Cards because we need to finish the campaign first so that we can place the order with the factory. So it is extremely frustrating for me to have to tell them to go out and buy two new computers for $USD 200 each, find someone in the local town to install Devuan, get it connected to my VPN and then and only then can i log in and help them to restore their business. With EOMA68 Computer Cards they could at least have kept the computers in a safe, and one or two off-site, so that they would not have completely lost everything.

The long and short of it is: modular Computing in this kind of small form-factor has real practical benefits and cost savings.

$182,685 raised

of $150,000 goal

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Aug 26

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121%

funded

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pledges

Product Choices

$5

Support EOMA68


$15

EOMA68 "R/E-volution of Computing" bumper sticker

Parody the parody with an EOMA68 "R/E-volution" bumper sticker: have fun explaining all the jokes to both friends and strangers alike.


$65

Libre Tea Computer Card

An EOMA68-compatible computer card with an Allwinner A20 dual core processor, 2 GB of RAM, and 8 GB of NAND flash pre-installed with the Parabola GNU/Linux-libre operating system. We expect the Libre Tea Computer Card to receive the Free Software Foundation's Respects Your Freedom (RYF) certification before the first units ship.


$65

Practically Perfect Computer Card

An EOMA68-compatible computer card with an Allwinner A20 dual core processor, 2 GB of RAM, and 8 GB of NAND flash pre-installed with the Debian GNU/Linux operating system.


$65

Numero Uno Computer Card

An EOMA68-compatible computer card with an Allwinner A20 dual core processor, 2 GB of RAM, and 8 GB of NAND flash pre-installed with the Devuan GNU/Linux operating system.


$65

Getting Ahead Computer Card

An EOMA68-compatible computer card with an Allwinner A20 dual core processor, 2 GB of RAM, and 8 GB of NAND flash pre-installed with the Fedora 24 GNU/Linux operating system.


$55

Micro Desktop Housing for Computer Card

This is a Micro Desktop base unit and power supply unit with a beautiful laser-cut stack of 3mm plywood panels that creates an aesthetically attractive tiny base unit for your Computer Cards. Excludes Computer Card, keyboard, mouse and VGA monitor.


$450

PIY Laptop Housing Kit for Computer Card

This Print-It-Yourself (PIY) kit includes all the parts, cabling and boards (main, power, and controller, assembled and tested), and battery, charger, keyboard, LCD, and CTP-LCD for trackpad that are needed to build a complete Libre Laptop once you 3D print the enclosure from the freely available GPLv3+ licensed plans. Excludes Computer Card.


$500

PFY Laptop Housing Kit for Computer Card

This Printed-For-You (PFY) kit has everything needed to create a full EOMA68 Laptop, including a 3D printed set of casework parts, bamboo plywood panels, tested and assembled PCBs, cables, battery, charger, keyboard, LCD, and CTP-LCD for trackpad. Available in a variety of colors and materials. Excludes Computer Card.


$1,200

Completely Assembled Laptop + Computer Card

A meticulously hand-assembled and fully-tested laptop. Includes your choice of EOMA68-A20 Computer Card and 3D-printed casework.


$10,000

On-site Consultation, Presentation, and Workshop + Laptop + Computer Card

For those people who would like the opportunity to meet the designers and have them personally go over the project's development, history, future direction and much more, a week's time can be made available to meet with you personally, to do a hands-on workshop to help you (and any number of additional attendees) through the process of putting together your own fully-functioning laptop and even take you through the process of building and installing the software. Also included will be one Laptop with a Computer Card which will be assembled on-site. You must provide travel, accommodation, tools and a suitable workshop and presentation space. Contact us directly for details.


$20

PCMCIA/EOMA68 Breakout Board

One PCMCIA/EOMA68 Breakout Board with one surface mount PCMCIA header, and tracks to some convenient 2.54-mm-spaced through-holes. Added by popular demand, for access, tinkering, development work, testing, etc.


$35

Pass-through Card

A simple card that takes in HDMI and USB and passes them on. Turns a Laptop Housing into a portable, battery-powered dock for your smartphone, USB-HDMI dongle computer, and tablet, or a second screen, keyboard, and mouse for your existing laptop or desktop PC.


$15

USB + HDMI Cable Set for Standalone Operation

Includes a Micro HDMI Type D cable and 3-way USB-OTG Host-Charger cable tested and known to work with EOMA68 Computer Cards. These are the cables you need to run a Computer Card as a standalone device without the need for a housing. Also useful with the Micro Desktop or Laptop Housing to add a second screen and extra USB port.

Credits

EOMA68


Luke Kenneth Casson Leighton

Developer

Christopher Waid

Sponsor

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