Diavelo Zeitgeist Electric Bike

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Apr

20

Warranty Details

We’ve had a few requests for the details of our warranty, which we’ve added below.

WARRANTY

Every Zeitgeist bike comes with a 2-year limited warranty that covers defects in materials and workmanship for the frame, battery, motor and other components, with some exceptions noted below. The warranty is subject to a “fair play” policy and does not cover either regular maintenance and service, nor wear or tear resulting from normal use.

The Fine Print

  • Zeitgeist warranties its products to be free from defect in material or workmanship for a period of twenty-four months from the date of delivery to the customer.
  • This warranty provision applies solely to defects resulting from defective materials or workmanship.
  • The following conditions are excluded from warranty consideration: (a) wear and tear from normal use or incorrect operation; (b) damage caused by the use of products or accessories not prescribed in the user manual; (c) environmental influences such as rust or corrosion.
  • The warranty will be considered null and void in the following cases: (a) modification of any components of the bike; (b) installation or utilization of replacement or additional parts or accessories not approved by Zeitgeist; (c) unauthorized repairs (excluding normal maintenance); (d) failure to properly maintain the bicycle.
  • The installation of replacement parts in the case of a warranty claim will not lengthen the warranty timeframe beyond the original warranty period.
  • Zeitgeist can, at its sole discretion, elect to remedy warrantied defects either through replacement or repair by an authorized service agency.
  • Any parts replaced under the warranty program become the property of Zeitgeist.

$21,008 raised

of $50,000 goal

Funding Unsuccessful

Jun 15

ended

42%

funded

10

pledges

Credits

Diavelo and Zeitgeist Collaboration

Diavelo is a disruptive urban mobility startup and home to some of the coolest electric bikes and scooters on the market.


Kartik Ram

Gregg Stewart

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