HestiaPi Touch

An open source, smart thermostat for controlling HVAC and water systems

Jan 10, 2020

Project update 14 of 17

Shipping Delay

by Crowd Supply

Due to the busy holiday season and some packaging logistics, HestiaPi campaign orders have been delayed.

The MakeOpenStuff team delivered all the HestiaPi Touch devices to our office for processing on schedule, as mentioned in the previous update. The boards were then sent to our fulfillment partner, and received at the warehouse by mid-December. Unfortunately, due to the high volume of orders this December, plus some warehouse closures, the orders have not yet been processed for shipment.

However, we’ve confirmed that the details are now being entered into the system, and now we’re just waiting on the shipments to be processed. All campaign orders should be shipping soon, with pre-orders to follow!

We apologize for any inconvenience this has caused, and have updated the delivery date ETA in your order details in your Crowd Supply account.

Thanks for your continued patience. If you have specific questions regarding your order status, or need to change your shipping address for any reason, please contact our support team.

Crowd Supply Support

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