Hello QUARK backers,
The QUARK project is being canceled and all backers will receive a full refund, despite the project having raised $13,077, well above its $11,250 funding goal. This decision was not made lightly, but both Crowd Supply and the project creators deemed it to be the best option given the circumstances. Unfortunately, it proved too difficult and risky to transfer the project’s funds from Crowd Supply in the United States to the project creators in Belarus. Essentially, there was too high of a chance the funds would be seized or never released once they arrived in Belarus due to the complexities of the legal requirements for sending money to a company based there.
In preparation for your refund, please review your order to be sure the credit card you paid with is still active and able to receive a refund. If it is not, please contact Crowd Supply support right away. If we don’t hear from you by Wednesday at 11:59 PM PST, your refund will be issued by the end of this week.
We know this isn’t the news you were hoping for and we apologize for the inconvenience. If the QUARK project returns to Crowd Supply in the future, we’ll let you know!