Creator Guide: How are Funds Received?

Your success is our success. We don’t make money unless you do.


Crowd Supply follows an all-or-nothing funding model. If your campaign meets its goal, then you get all the money raised, less fees. Otherwise, no one is charged.

Timing

You’ll receive funds from your campaign’s backers at four times:

  1. As soon as your campaign hits its funding goal, the pledges up until that point will be batch processed. You should receive funds (less applicable fees) within 10 days
  2. The balance of remaining pledges will be processed as soon as your funded campaign ends. You will receive funds (less applicable fees) within 10 days
  3. Once you fulfill all the orders from your original campaign, you will receive funds (less applicable fees) from the pre-orders placed since the campaign concluded.
  4. Whenever Crowd Supply decides it needs to refill its own inventory of your product

These are general timelines and are subject to change with the particulars of each campaign. To learn more, please visit the When are Funds Received? page.

Fees

Crowd Supply’s fee structure is straightforward:

  • Credit card processing fee: 2.9% + $0.30 per transaction
  • Crowdfunding fee: 5% of total pledged during your campaign
  • Pre-order fee: optional; 10% of total pledged after your campaign ends
  • Fulfillment fee: optional; see Fulfillment and Logistics for more details

Payment Methods: Options & Timing

We offer three different options for receiving your campaign funds. Please carefully read about each option below and let us know which you prefer.

  1. ACH The Payflow ACH (Automated Clearing House) Payment Service lets you electronically collect funds from Crowd Supply for either single-entry or recurring payments. ACH payments directly debit your customer’s checking or saving accounts.

ACH is commonly used for online bill payment, mortgage and loan repayment, and direct deposit of payroll. ACH payments are an efficient and cost-reducing alternative to paper checks and credit cards.

If you wish to set up ACH payments please complete the enrollment form and return it to Crowd Supply with a voided check attached.

  1. Check If you prefer to receive funds via check, please provide Crowd Supply with a name to make the check out to and a mailing address. Check payments typically arrive in 5-7 business days (in US).

  2. Wire You can also request to be paid via wire. However, you are responsible for all outgoing wire fees from Crowd Supply. Domestic transfers incur a $25 fee. International transfers incur a $40 fee. The below wire information will need to be completed and sent to Crowd Supply to initiate the wire.

    Domestic:

    • Bank Name:
    • Routing:
    • Account:

    Foreign:

    • Bank Name:
    • ABA/Routing Number:
    • SWIFT CODE:
    • Account Number:

Contact us at info@crowdsupply.com to see how we can help.


Table of Contents

Intro & Overview

Quick Start

Before Your Campaign Starts

Campaign Content Basics

Campaign Content Checklist

How to Get Traffic to Your Campaign

Set Funding Goals

Marketing and PR

Create a Press Kit

Make a Project Video

Writing Style Guide

During Your Campaign

Communicate With Your Backers

Engage Social Media

Order Policies & Procedures

After Your Campaign Concludes

Fulfillment & Logistics

How Are Funds Received?

When are Funds Received?

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